Rynex Global ("we") operates rynexglobalhq.com and the Rynex Global stores: RynexHive, RynexVault, RynexStudio, RynexNest, Kamarupini, PromptStacker and ExportBible. This policy explains what personal data we collect and how we use it.
1. Data we collect
- Details you give at checkout: name, email address, billing country and, where needed for tax invoices, billing address or GSTIN.
- Order details: products bought, amount, date and payment status.
- Messages you send us by email or contact form.
- Basic technical data from cookies and server logs, such as IP address, device and pages visited.
We do not receive or store your card, UPI or bank details. Those go directly to the payment provider.
2. How we use it
- To deliver your purchase and send order emails.
- To give customer support and handle refunds.
- To issue invoices and meet tax and legal record-keeping duties.
- To prevent fraud and misuse.
- To send product updates or offers, only if you opted in. You can unsubscribe at any time.
3. Who we share it with
We share data only with providers that help us run the stores, and only as needed:
- Payment providers such as Razorpay and PayPal.
- The store and delivery platform, Payhip.
- Email and analytics tools.
- Tax authorities, regulators or courts when the law requires it.
We do not sell your personal data.
4. Cookies
The stores use cookies needed for checkout and login, and may use analytics cookies to understand traffic. You can block cookies in your browser; checkout may not work without the essential ones.
5. Retention
We keep order and invoice records for as long as tax and accounting law requires. We delete or anonymise other data when it is no longer needed.
6. International buyers
We are based in India. If you buy from another country, your data is processed in India and by our providers in the countries where they operate.
7. Your rights
You can ask us to access, correct or delete your personal data, or to withdraw consent for marketing. Email rynexglobalhq@gmail.com. We reply within 30 days. We may keep data we are legally required to retain.
8. Security
We use reputable platforms and limit access to your data. No online system is fully secure, so we cannot guarantee absolute security.
9. Children
Our stores are not directed at children under 18, and we do not knowingly collect their data.
10. Grievance contact
Grievance Officer: Ron K Joseph, Rynex Global. Email: rynexglobalhq@gmail.com
11. Changes
We may update this policy. The current version is always on this page.